Niyam Gains Two New ISO Certifications

Effective February 4, 2021, Niyam is certified in ISO 27001:2013 and ISO 20000-1:2018. These certifications come in addition to our preexisting ISO 9001:2015 certification. Certification was conducted by Concept QA Labs.

We are proud to add these accreditations after an extensive audit of various processes. Each certification came with its own set of challenges and evaluations which we overcame with confidence.

ISO 27001:2013 Accreditation watermark

ISO 27001:2013 contained a review of our Information Management Security System, or ISMS, centered around physical security of facilities, personnel, and assets. On top of that, it reviews IT security for all of our internal systems and information. Google and Microsoft are a few tech companies who have received this same certification. Receiving this recognition shows that we govern ourselves with a rock solid information security management system. Our practices are tried, true, repeatable, and proven effective by industry standards.

ISO 20000-1:2018 Accreditation watermark

ISO 20000-1:2018 was a review of our IT Service Management System (SMS). This certification highlights our ability to design, transition, deliver, and improve our services and deliverables to clients through our IT services, IT enabled services, human resources augmentation support, help desk services, and recruitment services. Using our current FEMA Enterprise Identity Management System (FEIMS) project as a baseline, we defined our high benchmark for success. The results proved that we achieve our goals regularly.

What does ISO Certification mean to our customers?

ISO 9001:2015 Accreditation watermark

Processes are not only important to us, but to our customers as well. It means we use proven and consistent approaches where customer satisfaction is at the heart of what we do. We are committed to understanding our customers’ needs and working with them to deliver high quality solutions, whilst continuously reviewing and improving the way we work. We take the best approach on each project to achieve the best outcome. Collaboration is our goal, to make sure that everyone understands and is happy with progress at every stage. Ultimately, it is our vision to be a recognized and respected leader providing innovative, mission-critical IT solutions.

What does ISO Certification mean for Niyam?

It confirms that we are not only doing work that is right for us as a business, but for our customers. All Software Design and Development, Operations and Maintenance, Infrastructure Management, Project Management, Organizational Administration, Physical Security, and IT Security activities have been externally audited and measured against ISO-defined best practices. This will enable us to grow as a company. We have a process for reviewing how effective we are in improving our processes and controls.

Who knows where these distinctions will take us? What accreditations will we tackle next? We are always looking for new ways to improve ourselves and show our dedication to the cause. If you would like to work with a triple ISO-certified company, be sure to contact us for a consultation!